A business process needs to perform a multi-step calculation on each contact record in a list.
Using an Integration Procedure to process the list, what feature can be used to meet this requirement?

Correct Answer: B 🗳️

A company wants to create a guided process for their customers. The process needs to retrieve data from Salesforce as well as external systems, and the steps of the process will branch depending on input from the user. Users will complete the process in a single session.
How should the consultant design the solution to meet these requirements?

Correct Answer: A 🗳️

A business has the following requirements:

To display cases for an account -
The user should see all of the cases on the canvas
The user should be able to create a new case from the canvas
The consultant decides to use states to enable this functionality.
Which type of state should the consultant recommend to allow users to create a new case from the canvas?

Correct Answer: B 🗳️

A business wants to create a FlexCard for mobile plans to add to their Customer 360° console application. The FlexCard needs to include the following actions:
Start a process to retrieve plan consumption data

Create a new case -

Open a promotions web page -

Change the SIM card -
Which combination should the consultant use in designing the solution?

Correct Answer: C 🗳️