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Certified AI Specialist Actual Exam Questions

Last updated on Jan. 6, 2025.
Vendor:Salesforce
Exam Code:Certified AI Specialist
Exam Name:Certified AI Specialist
Exam Questions:81
97% Passed the exam with this material
 

Topic 1 - Exam A

Question #1 Topic 1

An AI Specialist needs to create a Sales Email with a custom prompt template. They need to ground on the following data.

Opportunity Products -

Events near the customer -

Tone and voice examples -
How should the AI Specialist obtain related items?

  • A. Call a prompt initiated flow to fetch and ground the required data.
  • B. Utilize a standard email template and manually insert the required data fields.
  • C. Create a flex template that takes the records in question as inputs.
Reveal Solution Hide Solution   Discussion   2

Correct Answer: A 🗳️

Question #2 Topic 1

Universal Containers (UC) recently rolled out Einstein Generative AI capabilities and has created a custom prompt to summarize case records. Users have reported that the case summaries generated are not returning the appropriate information.
What is a possible explanation for the poor prompt performance?

  • A. The Einstein Trust Layer is incorrectly configured.
  • B. The data being used for grounding is incorrect or incomplete.
  • C. The prompt template version is incompatible with the chosen LLM.
Reveal Solution Hide Solution   Discussion   2

Correct Answer: B 🗳️

Question #3 Topic 1

An administrator wants to check the response of the Flex prompt template they’ve built, but the preview button is greyed out.
What is the reason for this?

  • A. A merge field has not been inserted in the prompt.
  • B. The records related to the prompt have not been selected.
  • C. The prompt has not been saved and activated.
Reveal Solution Hide Solution   Discussion   2

Correct Answer: B 🗳️

Question #4 Topic 1

Universal Containers (UC) wants to offer personalized service experiences and reduce agent handling time with AI-generated email responses, grounded in Knowledge base.
Which AI capability should UC use?

  • A. Einstein Email Replies
  • B. Einstein Generative Service Replies for Email
  • C. Einstein Service Replies for Email
Reveal Solution Hide Solution   Discussion   2

Correct Answer: C 🗳️

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