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Salesforce Certified AI Associate Exam Actual Questions

The questions for Certified AI Associate were last updated on May 9, 2024.

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Topic 1 - Exam A

Question #1 Topic 1

Which type of bias imposes a system's values on others?

A. Association
B. Automation
C. Societal

Reveal Solution Discussion 10

Correct Answer: C 🗳️

Question #2 Topic 1

A sales manager wants to improve their processes using AI in Salesforce.
Which application of AI would be most beneficial?

A. Lead scoring and opportunity forecasting
B. Data modeling and management
C. Sales dashboards and reporting

Reveal Solution Discussion 1

Correct Answer: A 🗳️

Question #3 Topic 1

What is the most likely impact that high-quality data will have on customer relationships?

A. Improved customer trust and satisfaction
B. Increased brand loyalty
C. Higher customer acquisition costs

Reveal Solution Discussion 2

Correct Answer: A 🗳️

Question #4 Topic 1

What are the key components of the data quality standard?

A. Accuracy, Completeness, Consistency
B. Reviewing, Updating, Archiving
C. Naming, Formatting, Monitoring

Reveal Solution Discussion 3

Correct Answer: A 🗳️