You have been asked to create a pie chart that shows the number of cases each manager has created. A list report contains columns for manager name, case ID, and office.
How do you configure the list report in order to create the pie chart?
Correct Answer:
D
🗳️
A list report includes columns for purchase requests and regional cost centers. A manager wants the report to show the total number of purchase requests for each of the regional cost centers.
How do you configure the report definition?
Correct Answer:
D
🗳️
You have created a new report that contains a list of employees, hire dates, and managers. You have been asked to display each manager in a row. Beneath each manager row, you must list the employees of the manager and their hire dates.
How do you support this request?
Correct Answer:
C
🗳️
Using the following Refund case life cycle, how do you design this case to skip the Item Return stage if the item will not be returned?
Correct Answer:
C
🗳️