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ITIL ITIL4 Managing Professional Transition Exam Actual Questions

The questions for ITIL4 Managing Professional Transition were last updated on Nov. 13, 2024.
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  • Viewing questions 1-4 out of 40 questions
 

Topic 1 - Exam A

Question #1 Topic 1

An organization's lead times and the flow of tasks across value streams are being impacted because tasks often sit waiting in queues.
Which technique can be used to overcome this challenge?

  • A. Clarifying definition of done
  • B. Introducing a push system
  • C. Increasing batch sizes
  • D. Limiting work-in-progress
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Correct Answer: D 🗳️

Question #2 Topic 1

Which value chain activity ensures that products deliver stakeholder expectations for quality?

  • A. Design and transition
  • B. Engage
  • C. Obtain/build
  • D. Plan
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Correct Answer: A 🗳️

Question #3 Topic 1

An organization is undergoing a significant cultural change as a result of introducing Agile and DevOps practices.
How can managers use Toyota Kata to help employees adjust to these different ways of working?

  • A. By encouraging the practicing of routines to unlearn old habits and learn new ones
  • B. By creating detailed plans that predetermine how to approach large changes
  • C. By making hard decisions for the teams and providing step-by-step guidance
  • D. By encouraging widespread changes that involve the teams starting from scratch
Reveal Solution Hide Solution   Discussion  

Correct Answer: A 🗳️

Question #4 Topic 1

Which statement about user communities is CORRECT?

  • A. User communities are created by service providers to investigate the cause of problems
  • B. Communities set up by users may be recognized and supported by service providers
  • C. Informal user communities should be disbanded and merged into official groups
  • D. Every user community should have at least one super-user
Reveal Solution Hide Solution   Discussion  

Correct Answer: B 🗳️

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