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Genesys GE0-806 Exam Actual Questions

The questions for GE0-806 were last updated on Nov. 21, 2024.
  • Viewing page 1 out of 22 pages.
  • Viewing questions 1-4 out of 85 questions
 

Topic 1 - Exam A

Question #1 Topic 1

Which of the following automatically synchronizes configuration data, collects historical data, and provides real-time agent-adherence information to users of WFM web for Supervisors?

  • A. WFM Server
  • B. WFM Data Aggregator
  • C. WFM Builder
  • D. WFM Synchroserver
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Correct Answer: B 🗳️

Question #2 Topic 1

Which of the following is responsible for building WFM schedules?

  • A. WFM Server
  • B. WFM Data Aggregator
  • C. WFM Builder
  • D. WFM Scheduler
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Correct Answer: D 🗳️

Question #3 Topic 1

Which are primary elements of workforce management provided by Genesys WFM?

  • A. Service Factor
  • B. Forecasting
  • C. Scheduling
  • D. Adherence
  • E. Mobile Tracking
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Correct Answer: B 🗳️

Question #4 Topic 1

Which of the following Genesys documentation will answer questions regarding sizing the WFM Database?

  • A. Genesys 8.0 Supported Operating Systems and Database Reference Manual
  • B. WFM 8.x Administrator's Guide
  • C. Genesys 8.x Database sizing Estimator
  • D. WFM Installation Manual
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Correct Answer: B 🗳️

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