SIMULATION -
Laura, a customer, has instructed you to configure her home office wireless access point.
She plans to use the wireless network for finances and has requested that the network be setup with the highest encryption possible.
Additionally, Laura knows that her neighbors have wireless networks and wants to ensure that her network is not being interfered with by the other networks.
She requests that the default settings be changed to the following.

Wireless Name: HomeWiFi -

Shared Key: CompTIA -

Router Password: Secure$1 -
Finally, Laura wants to ensure that only her laptop and SmartPhone can connect to the network.
Laptop: IP Address 192.168.1.100
Hardware Address: 00:0A:BF:03:C4:54
SmartPhone: IP Address 192.168.1.101
Hardware Address: 09:2C:D0:22:3F:11

INSTRUCTIONS -
Configure Laura's wireless network using the network adapter window.
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

Correct Answer:

DRAG DROP -
An office manager reports that a printer is experiencing performance issues. Printouts are smudging when they are handled, and, recently, whenever the manager tries to print oversized documents, the paper jams before anything is printed on it.

INSTRUCTIONS -
Using the available printer parts, replace only the faulty components on the office printer to resolve the stated issues.
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.
Select and Place:

Correct Answer:

DRAG DROP -
A small ISP has hired a new technician. Joe, the new technician, is being trained to configure customers' home networks. The training instructor gives the technician a starter kit with cables, cable ends, and other network equipment and asks him to build a working network.
The computer should be connected to have Internet connectivity and the phone should be connected to have a dial tone.

INSTRUCTIONS -
Use the appropriate cables, cable ends, tools and equipment to configure the network and connect all components accordingly.
There are 2 steps and the simulation starts on step 1.
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.
Select and Place:

Correct Answer:

A technician is tasked with installing additional RAM in a desktop computer. Which of the following types of RAM is MOST likely to be used?

Correct Answer: B 🗳️

Vertical streaks are appearing on the output of a laser printer. Which of the following items is the MOST likely cause?

Correct Answer: B 🗳️

A user is trying to play a DVD on a projector. The user can hear the audio; however, the projector is showing an error message that states:
HDMI Blocked due to Copy Protection
Which of the following is the MOST likely cause of the error?

Correct Answer: C 🗳️

While implementing a non-carrier-grade wireless backhaul, a technician notices the current channel selection is extremely polluted with various RF signals. Upon performing a spectral analysis, the technician discovers a channel containing almost no RF pollution. Unfortunately, the technician is unable to select that channel.
Which of the following is the MOST likely reason for this issue?

Correct Answer: A 🗳️

A user submitted a support ticket that states all of the printouts from a laser printer appear to have double images imposed on them. A review of past printer support tickets shows that a maintenance kit has not been installed in more than a year. Which of the following printer consumables is MOST likely causing the issue?

Correct Answer: B 🗳️

A technician is configuring a workstation to be used as a VM host. After installing the necessary software, the technician is unable to create any VMs. Which of the following actions should be performed?

Correct Answer: C 🗳️

A user's computer is not receiving a network connection. The technician confirms that the connection seems to be down and looks for the user's port on the patch panel. The port and patch panel are not labeled. Which of the following network tools should the technician use to identify the port?

Correct Answer: C 🗳️