SIMULATION -
Laura, a customer, has instructed you to configure her home office wireless access point.
She plans to use the wireless network for finances and has requested that the network be setup with the highest encryption possible.
Additionally, Laura knows that her neighbors have wireless networks and wants to ensure that her network is not being interfered with by the other networks.
She requests that the default settings be changed to the following.

Wireless Name: HomeWiFi -

Shared Key: CompTIA -

Router Password: Secure$1 -
Finally, Laura wants to ensure that only her laptop and SmartPhone can connect to the network.
Laptop: IP Address 192.168.1.100
Hardware Address: 00:0A:BF:03:C4:54
SmartPhone: IP Address 192.168.1.101
Hardware Address: 09:2C:D0:22:3F:11

INSTRUCTIONS -
Configure Laura's wireless network using the network adapter window.
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

Correct Answer: See the explanation below

Which of the following would MOST likely be used to connect one or more devices to the Internet in a SOHO?

Correct Answer: D 🗳️

DRAG DROP -
A customer, Ann, has requested two custom PCs, one to be used for gaming and the other to be used as a virtualization workstation for her business.
The gaming PC should support the latest games and gaming peripherals.
The virtualization workstation should be able to host several production virtual machines as part of Ann's home business.

INSTRUCTIONS -
Use the tabs at the top to switch between the PCs.
Objects should be placed on the appropriate slot/display areas and can only be used once.
All slot/display areas should be filled.
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.
Select and Place:

Correct Answer:

SIMULATION -
The network administrator has changed the IP address of ComputerA from 192.168.1.20 to 10.10.10.20 and now Jane, a user, is unable to connect to file shares on ComputerA from ComputerB using the computer name.

INSTRUCTIONS -
Using the available tools, resolve the connectivity issues.
After troubleshooting the issue, verify a successful connection.
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

Correct Answer: See the explanation below
We need to flush the DNS to have the new IP address assigned to the same computer name. Use the ipconfig/flushdns command.

A technician is troubleshooting what appears to be a RAM issue on a PC. Which of the following symptoms would indicate if this is a RAM issue?

Correct Answer: A 🗳️

A user accidentally spills liquid on a laptop. The user wants the device to be fixed and would like to know how much it will cost.
Which of the following steps should the technician take NEXT to verify if the device is repairable before committing to a price? (Choose two.)

Correct Answer: AB 🗳️

Which of the following peripherals would a company use to take inventory quickly and update price tags for products? (Choose two.)

Correct Answer: AB 🗳️

A user wants to print a large job on both the front and back sides of the paper.
Which of the following settings should the technician advise the user to change in the printer settings?

Correct Answer: C 🗳️

A user is unable to access websites and has reported connectivity issues with pop-ups on the screen. A technician removes malware, and then is able to ping the router and access the websites.
Which of the following NEXT steps should the technician perform in troubleshooting this issue? (Choose two.)

Correct Answer: AF 🗳️

A user is no longer able to browse the Internet after returning from vacation. The user is able to log in and navigate to the local intranet, but not to any outside sites. A technician pings a well-known website by name but gets no reply. The technician then pings its IP address and gets a reply.
Which of the following commands will MOST likely resolve the issue?

Correct Answer: B 🗳️