Which of these best describes the actions you would take during the technology strategy development service component?
Correct Answer:
A
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Which service component in the implement phase includes activities such as verifying that the customer understands the operational processes and its post-sales support responsibilities?
Correct Answer:
A
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Utilizing a trouble ticketing system to track problems is a part of which service component in the operate phase?
Correct Answer:
D
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What is the primary objective of performing a network readiness assessment in the plan phase?
Correct Answer:
B
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In which service component of the prepare phase would you provide a technology-focused, business-focused, or technology- and business-focused demonstration of the technology solution to highlight the features and benefits?
Correct Answer:
E
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