In the Cisco Unified Contact Center Enterprise with Cisco Unified CVP, which two statements about how to increase the Cisco Unified CVP availability are true? (Choose two.)
Correct Answer:
BC
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Cisco Unified Contact Center Enterprise is deployed with Cisco Finesse and you make changes to CTI Server, Contact Center Enterprise Administration, or cluster settings.
Which service must be restarted for changes to take effect?
Correct Answer:
D
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Within Cisco Unified ICM, which process handles communication between the router and peripheral gateway components?
Correct Answer:
C
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Which option about the ICM heartbeat interval and maximum number of missed heartbeats allowed between duplexed sides over the private network is true?
Correct Answer:
B
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