You are submitting a package of information to Avaya Support for a case you are raising. The files that you are sending include a trace taken using WireShark.
Which file format will the file be in?

Correct Answer: B 🗳️

When observing the Avaya Aura® Session Manager dashboard, you notice that one entity is marked as down.
Which two troubleshooting tools can be used to investigate the problem? (Choose two.)

Correct Answer: BC 🗳️

After implementation, Avaya Aura® Session Manager (SM) replication status is Not Polling and the replica node is not reachable. The network connectivity has been verified, and so has the correct DNS configuration. Although Avaya Aura® System Manager (SMGR) cannot connect to SM, it can connect to other network components.
Based on an analysis of what is working and not working, where should the administrator try to isolate the issue?

Correct Answer: B 🗳️

From which website can you obtain resources such as Product Change Notifications (PCNs), Documentation, Knowledge-based articles and make Parts/Service requests?

Correct Answer: D 🗳️