Exam 2V0-31.23 topic 1 question 9 discussion

An administrator has deployed VMware Aria Automation and needs to identify which component should be used to fulfill the following use cases:
Simplify and automate complex business processes so that they can be consumed through the self-service catalog.
Create workflow-based extensibility to enable interaction with third party tools and applications using approved plugins.
Which VMware Aria Automation component will the administrator choose?