Which option best describes a process that is considered ZERO-TOUCH AUTOMATION?
A.
Processes that are rather digital and can be automated, but use some technologies that are complex (such as OCR) or require advanced programming skills.
B.
Processes that are digital and involve a highly static system and process environment, so that they can be easily broken into instructions and simple triggers can be defined.
C.
Processes where change is frequent, the system environment is volatile, and multiple manual (even non-digital) actions are required.
D.
Processes that can be broken down into steps that can be clearly automated, and steps that need to stay manual (such as validations or usage of physical security tokens).
I'm assuming that zero touch automation means you cannot automate it, hence the answer would be C. Processes where change is frequent, the system environment is volatile, and multiple manual (even non-digital) actions are required.
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