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Exam SPLK-1005 topic 1 question 16 discussion

Actual exam question from Splunk's SPLK-1005
Question #: 16
Topic #: 1
[All SPLK-1005 Questions]

When should Splunk Cloud Support be contacted?

  • A. For scripted input troubleshooting.
  • B. For all configuration changes.
  • C. When unable to resolve issues or perform problem isolation.
  • D. For resizing, license changes, or any purchases.
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Suggested Answer: C 🗳️
by Nastenka at March 26, 2025, 6:36 a.m.

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Nastenka
6 days, 3 hours ago
Selected Answer: C
Moreover, problem solving isolation is part of the recommendations we provide to work on a support ticket. Option C is correct.
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Nastenka
6 days, 3 hours ago
Selected Answer: C
C is correct. A. is for troubleshooting, but scripted input is not scope of support B. is not possible because there are configuration changes can be done by Victoria experience users, so not ALL configuration changes should be handled by support D. there are other teams involved to help the customer with those requests (Eg: the account team)
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C (25%)
B (20%)
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