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Exam LSSYB topic 1 question 70 discussion

Actual exam question from Six Sigma's LSSYB
Question #: 70
Topic #: 1
[All LSSYB Questions]

Al bought a digital camera from his local electronics store. When he first used it he found the zoom lens function was inoperative because a gear was installed improperly. For the manufacturer of the camera this would be categorized as what type of cost?

  • A. Internal Failure Cost
  • B. Prevention Cost
  • C. External Failure Cost
  • D. Appraisal Cost
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Suggested Answer: A 🗳️
by sj20201969 at Sept. 9, 2020, 4:36 a.m.

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ChrisZee
1 year, 9 months ago
Correct, external as it already reached the customer
upvoted 1 times
...
sj20201969
4 years, 4 months ago
I would have thought this external as it is now with the customer?
upvoted 2 times
...
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C (25%)
B (20%)
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