The purpose of a Sitecore Support Package is:
A. To help Sitecore replicate an issue without needing to access the environment directly.
Sitecore Support Packages are used to collect relevant information and diagnostic data about an issue or problem in a Sitecore environment. This package helps Sitecore's support team to understand and reproduce the issue without having to directly access the environment. It aids in troubleshooting and resolving issues efficiently.
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