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Exam SHRM-SCP topic 1 question 10 discussion

Actual exam question from SHRM's SHRM-SCP
Question #: 10
Topic #: 1
[All SHRM-SCP Questions]

A new HR director is hired into the HR department of one at a midsize, engineering company. The HR director immediately notices that, unlike all other major departments, HR is never invited to any important meetings, or involved in strategic discussions. The president of the company sees the sole use of an HR department as meeting legal requirements and the core duties of the HR director are to onboard new employees, help them complete their paperwork and address employee complaints. The HR director sees several areas where HR can add value to the company such as improving employee engagement, automating various HR systems, and introducing a performance review process. The HR director recognizes that the company needs one to two additional HR employees to truly be able to implement these important initiatives. When the HR director asks the president about the possibility of hiring two new HR employees, the president laughs and replies that one HR employee is costing the company more than enough.
While developing the performance appraisal system, several employees explain to the HR director that they largely work independently, making it difficult to provide ratings for others. What approach should the HR director propose to meet the needs of the company?

  • A. Restructure employees' work so that they work more collaboratively.
  • B. Ask managers to make ratings based on documentation and material provided by the individual employees.
  • C. Introduce more concrete performance criteria including the number of projects completed and client satisfaction ratings.
  • D. Design a new performance management system focused on the achievement of individual goals tied to organizational goals.
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Suggested Answer: D 🗳️

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zachsceo
1 month, 2 weeks ago
Selected Answer: D
The Director has to show how the work everyone does aligns with the overall vision of the organization, to make the president see that HR can actually measure the value of the employee work
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