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Exam CIS-EM topic 1 question 42 discussion

Actual exam question from ServiceNow's CIS-EM
Question #: 42
Topic #: 1
[All CIS-EM Questions]

Which is not a valid method for accessing alert intelligence?

  • A. In the right-click menu of an alert list, select Open in Workspace
  • B. By appending/workspace to your instance URL
  • C. The application navigator Alerts Console menu item
  • D. The application navigator Alert Intelligence menu item
  • E. Within an open alert record, click the Open in Workspace button
  • F. Select the Lists tab in operator workspace
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Suggested Answer: C 🗳️
by peter_szelegowitz at Jan. 30, 2023, 9:06 p.m.

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wkwkhk
6 months, 2 weeks ago
Selected Answer: B
B is the correct answer as it asks which one is INCORRECT. Appending "/workspace" in the instance won't redirect to Service Operations Workspace. However, this question is a bit outdated given the Alert Console is replaced by Service Operations Workspace starting from Rome.
upvoted 1 times
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peter_szelegowitz
1 year, 9 months ago
Selected Answer: C
https://<servicenow-instance>/nav_to.do?uri=%2F$sa_alerts_console_view
upvoted 2 times
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