Your customer has a catalog item for Request VPN. They would like to adjust the cart layout for only the VPN item, so the Quantity field is not displayed. How would you meet this requirement?
A.
On the Cart Layout, Columns tab, unselect Quantity column
B.
On the Catalog Item, Columns tab, unselect Quantity column
C.
On the Catalog Item, Advanced View, unselect Use cart layout, select No quantity
D.
On the Catalog, Advanced View, unselect Use cart layout, select No quantity
E.
On the Catalog Item, Cart Layout Related List, set the Quantity record to Inactive
The correct answer is C. On the Catalog Item, Advanced View, unselect Use cart layout, select No quantity.
Here's why:
In ServiceNow, to adjust the cart layout for a specific catalog item so that the Quantity field is not displayed, you need to modify the settings at the catalog item level. By going to the Advanced View of the specific catalog item and unselecting Use cart layout, and then selecting No quantity, you ensure that the Quantity field is hidden only for that particular item.
From the book:
Change the Advanced view of the catalog item to add cart option fields to the layout. Fields to add include:
- No cart
- No quantity
- No order
- No proceed checkout
- Omit price in cart
UI Policy hides these option fields if Use cart layout is selected.
Correct.
Textbook tokyo P132.
For each item, change the advanced view of catalog item form to add cart option fields to the layout.
-No cart
-No quantity
-No order
-On proceed checkout
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