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Exam CSA topic 1 question 217 discussion

Actual exam question from ServiceNow's CSA
Question #: 217
Topic #: 1
[All CSA Questions]

Tables may be set up with Many to Many relationships. What is a classic example of a scenario where the tables would have many to many relationships?

  • A. Vendors can sell multiple products; and products can be sold by multiple vendors.
  • B. A Task can trigger many Workflows; and a Workflow can trigger many Tasks.
  • C. Requests can contain many Items; and Items can be any item from the catalog.
  • D. A Configuration Item can belong to multiple Classes, and Classes can contain multiple Configuration Items.
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Suggested Answer: A 🗳️
by missmam at Jan. 10, 2023, 2:53 a.m.

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missmam
Highly Voted 1 year, 3 months ago
Selected Answer: A
option A is the example used in the Data schema overview lesson under Additional SN fundamentals content for Sys Admins & Developers.
upvoted 5 times
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dnbly
Most Recent 9 months ago
Selected Answer: A
Can't be B as this would 1) cause a loop but also 2) it would be the workflow generating the task that triggers another (sub)flow, not the task itself. Workflow-to-task is one-to-many.
upvoted 2 times
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Sallex
1 year, 1 month ago
Selected Answer: A
A should be the correct answer
upvoted 4 times
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rittersportler
1 year, 3 months ago
Selected Answer: A
A should be the correct answer. Workflows and tasks are not two-way (i.e. a task can trigger a workflow, but this workflow will not trigger the same task - otherwise you have a loop...)
upvoted 4 times
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C (25%)
B (20%)
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