Exam CSA topic 1 question 296 discussion

there is no correct answer here. Should be Service Catalog -> open records -> requests

The question is how would you view the lists of REQUESTS, not items. Therefore the answer is C.

it is C. The question asked for a list of requests, not of items.

Service Catalog > Requests is the standard navigation path to view a list of requests placed through the Service Catalog. It displays all Request [sc_request] records, including details like request numbers, requesters, and statuses.

All->Service Catalog->Open Records ->Requests. So the answer is E. None of the above.

The correct answer is C. All > Service Catalog > Requests. When an order is placed through the Service Catalog, it generates a request record in the Request [sc_request] table. This record can be viewed under the Service Catalog application in the navigator. For those saying D — This navigates to catalog items, not the requests.

it is d

I even checked in an instance there is no All->Service Catalog->Request there is either All->Service Catalog->Open Records ->Requests or All->Service Catalog->Items hence D is correct

I am defenitilty with option D, as I test this one and request new order and I see it under Service Catalog > open record, items,

The question asks how to view the list of requests. This is C, and yes, it should have stated: Service Catalog -> Open records -> Requests

C doesn't even exsit what is wrong with the vote?

C is the answer because there is no - All>Service Catalog>Open Record>Items

There is no All > Service Catalog > Request... There's All > Service Catalog > Open > List These also All > Service Catalog > Open > Request

Due to the question specifying "request" and not "item" C would be the correct answer. There's the Request(REQ#)>Requested Item(RITM#). Since they're two individual records C makes sense to be the correct answer.

I would have to go with D. I am surprised by people saying they've tested C and it's the correct answer, as C doesn't even exist. There’s NO All -> Service Catalog -> Requests. Now there is All -> Service Catalog -> Request Overview, but 1. it's not the same as C answer as it's Reuest Overview, not requests and 2. it's a Dashboard. On it you can review report widgets on request items by stages and open request items, etc. But they are in report types like Pies and Donuts, etc. Not what the question is asking for.

It's C, I just tested it in my PDI. D is the list of requested items (RITM), C views REQ.

D views the list of requested items, while C views the list of requests, which is what the question is asking for, and therefore correct.