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Exam CIS-CSM topic 1 question 123 discussion

Actual exam question from ServiceNow's CIS-CSM
Question #: 123
Topic #: 1
[All CIS-CSM Questions]

In CSM Asset Management has a different meaning than in ITSM or Corporate Finance Which of the following defines Asset Management in CSM?

  • A. The process of developing, operating, maintaining, upgrading, and disposing of assets in me most cost-effective manner
  • B. A generic activity or process responsible for tracking and reporting the value and ownership of assets throughout their lifecycle
  • C. Asset management has different use cases for tracking specific products or services customers are using
  • D. It includes all of the data crucial to support customers as efficiently as possible
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Suggested Answer: C 🗳️
by _ThePhoenix_ at Dec. 26, 2022, 1:03 a.m.

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NokoNice
4 months, 2 weeks ago
Selected Answer: C
C is correct
upvoted 2 times
...
123Destiny
4 months, 3 weeks ago
Selected Answer: C
From the CSM fundamentals course :To Customer Service Management, asset management has different use cases for tracking products or services customers uses, or the assets the company uses to support customer-facing services.
upvoted 2 times
...
mattaash
5 months, 1 week ago
The answer should be C
upvoted 2 times
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Lucky62
8 months, 2 weeks ago
Selected Answer: C
C is correct
upvoted 2 times
...
_ThePhoenix_
1 year, 2 months ago
Selected Answer: C
Correct answer is C
upvoted 2 times
...
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