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Exam CIS-CSM topic 1 question 128 discussion

Actual exam question from ServiceNow's CIS-CSM
Question #: 128
Topic #: 1
[All CIS-CSM Questions]

What features are included with the Customer Service Portal? (Choose three.)

  • A. Header with links for different customer activities such as creating a case
  • B. Search feature to get information from several repositories
  • C. Links to information sources such as the knowledge base, community and customer support
  • D. Links to marketing promotions and product coupons
  • E. The ability to create new accounts
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Suggested Answer: ABC 🗳️
by _ThePhoenix_ at Dec. 25, 2022, 4:56 p.m.

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_ThePhoenix_
Highly Voted 1 year, 10 months ago
Selected Answer: ABC
I believe the correct answer should be A, B, C
upvoted 8 times
...
netvision_g
Most Recent 8 months, 3 weeks ago
Selected Answer: ABC
https://docs.servicenow.com/bundle/washingtondc-customer-service-management/page/product/customer-service-management/task/use-the-customer-portal.html
upvoted 1 times
...
Community vote distribution
A (35%)
C (25%)
B (20%)
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