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Exam CIS-CSM topic 1 question 51 discussion

Actual exam question from ServiceNow's CIS-CSM
Question #: 51
Topic #: 1
[All CIS-CSM Questions]

The ServiceNow Communities feature is only available for customers with ServiceNow Customer Services Management licenses.

  • A. True
  • B. False
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Suggested Answer: B 🗳️

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_ThePhoenix_
Highly Voted 1 year, 7 months ago
Selected Answer: B
It is also available to HRSD License holders. Source --> https://docs.servicenow.com/bundle/tokyo-customer-service-management/page/product/customer-communities/task/activate-communities.html
upvoted 8 times
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BladeRBG
Most Recent 1 day, 6 hours ago
Selected Answer: A
the question is bad. We are not suppose to know if HR app would also require a license for the Community, so it should be A
upvoted 1 times
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AxelOrtiz
9 months ago
Selected Answer: A
Well technically yes... but also the HR service Delivery can activate de plugin, so, if we take on count that might be B... no so clear this question. Documentation: Communities is available for customers who are: Licensed for the Customer Service Management application. Licensed for HR Service Delivery. https://docs.servicenow.com/bundle/utah-customer-service-management/page/product/customer-communities/task/activate-communities.html
upvoted 2 times
1077
7 months, 1 week ago
So no is the correct answer
upvoted 2 times
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sephereth
9 months, 1 week ago
Selected Answer: B
Answer: B. False Explanation: - Licensed for the Customer Service Management application - licensed for HR Service Delivery Source: https://docs.servicenow.com/bundle/utah-customer-service-management/page/product/customer-communities/task/activate-communities.html
upvoted 2 times
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NokoNice
9 months, 2 weeks ago
Selected Answer: B
B is correct
upvoted 2 times
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Lucky62
1 year, 1 month ago
Selected Answer: B
B correct
upvoted 3 times
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