From HAM Fundamentals (Vancouver) page 239:
When retiring an asset, it is important to indicate what became of the asset. ServiceNow includes default retirement Substates that meet the needs of most customers:
Disposed
Sold
Donated
Vendor credit
From Now Learning, in the path marka_1267 mentioned above:
Why is selecting a substate important?
When retiring an asset, it is important to indicate what became of the asset. ServiceNow includes default retirement Substates that meet the needs of most customers:
Disposed
Sold
Donated
Vendor credit
in the book it's ABCF p71 but on Product Doc it's ABCEF lol
https://docs.servicenow.com/bundle/utah-it-asset-management/page/product/asset-management/task/t_SettingAssetStatesAndSubstates.html
Destroyed is not a substate. Answer is ABCE and F (sold)
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