In the baseline Change - Normal model, when the Change request goes to the Review state, what happens to the implementation and testing tasks, if they have not been closed.
A.
They are automatically canceled
B.
They are automatically closed
C.
They are automatically assigned to the Change assignee and closed
D.
An error displays, requiring that the Tasks be closed before moving to Review
To find in servicenow.read.inkling.com
IT Service Management (ITSM) Implementation On Demand
Module 7.4 Change Management
Page: Change - Normal: Authorize and Implement
Answer is A - They are automatically canceled
Click Review after reviewing the details on the change request.
The change request is moved to the Review state. All open change tasks are set to Canceled.
Answer: A
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