I see confusion here. This is talking about the Flows in Flow Designer, NOT the change model state.
Change model state for a normal Change is New - Assess - Authorize - Schedule - Implement - Review - Close
But this is talking about the Flows in flow designer
Change - Normal - Assess
Change - Normal - Authorize
Change - Normal - Implement
Hope that helps
IT Service Management (ITSM) Implementation On Demand
Module 7.4 Change Management
Page: Change Flows
Answer is A
Change - Normal - Assess
Change - Normal - Authorize
Change - Normal - Implement
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