A tester wants to submit a bug report, because they are not able to see the Communicate Fix link under the Related Links on the Problem form. What do you recommend that they confirm, before submitting the bug report? (Choose two.)
A.
Tester is impersonating a user with communications.manager role
B.
Tester is impersonating the assignee, which has the problem_coordinator role
C.
Tester is impersonating a user with problem_coordinator role
C. The tester is impersonating a user with the "problem_coordinator" role: The "Communicate Fix" link is also visible to users with the "problem_coordinator" role. Therefore, the tester should also confirm if they can see the link by impersonating a user with this role.
D. The Fix notes field is filled in and saved: The "Communicate Fix" link appears only when the "Fix notes" field on the Problem record is filled in and saved. The tester needs to ensure that this field has been populated and saved before checking if the link is visible or not.
From the book:
The Communicate Fix UI action will not appear until text is saved to the Fix notes field.
Also its best to make sure the user you impersonate has the role required.
The scenario in B is restrictive - Assignee _could_ be a problem_coordinator, but the more general scenario in C is broader and is also true. C and D are the best answers.
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