For a quick overview of current state operational information for Incident Management, B. Incident > Overview could be a more suitable starting point. It provides a straightforward summary of incident metrics, statuses, and trends, making it easier to get an immediate snapshot of the incident management landscape.
IT Service Management (ITSM) Implementation On Demand
Section - Addendum: Defining and measuring ITSM outcomes
Page - Incident Management: Reporting
Answer is B
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