From the book:
An inbound email action checks the email for a watermark that associates it with a task and checks for other conditions:
- Email reply: sending an email back to the source that triggered the action
- By default, if an email has no identifiable watermark, an inbound email action creates a new incident from the message.
- If the email has a watermark of an existing incident, an inbound email action updates the existing incident according to the action's script
A voting comment increases the vote count for the chosen answer by one.
Upvoting a comment with a selected answer will also increase the vote count towards that answer by one.
So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.
Manny1218
2 months agoMarlyB
1 year, 3 months agosubhadeep_ghosh
1 year, 3 months agoAmyZ
1 year, 3 months agoaloku1
1 year, 5 months agoesllin
1 year, 8 months agoMrBravo
1 year, 8 months agoamineHTB
1 year, 8 months agoAmit7414
1 year, 10 months agosom_420
1 year, 11 months ago