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Exam CIS-ITSM topic 1 question 13 discussion

Actual exam question from ServiceNow's CIS-ITSM
Question #: 13
Topic #: 1
[All CIS-ITSM Questions]

Which Agent workspace feature gives agents automatic search results that show possible solutions for records they open?

  • A. Chat Bot
  • B. Related Search Results
  • C. Knowledge Bases
  • D. Intelligent Agent
  • E. Agent Assist
Show Suggested Answer Hide Answer
Suggested Answer: E 🗳️
by som_420 at Dec. 15, 2022, 12:33 p.m.

Comments

Chosen Answer:
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Heyne
1 week, 3 days ago
Selected Answer: E
eBook IT Service Management (ITSM) Implementation
upvoted 1 times
...
Kimhw
1 year, 5 months ago
Selected Answer: E
ITSM Implementation (Tokyo) ebook p319
upvoted 4 times
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Kimhw
1 year, 5 months ago
ITSM Implementation Tokyo version P152 was not helpful.
upvoted 2 times
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PappyFox
1 year, 6 months ago
Selected Answer: E
https://docs.servicenow.com/bundle/utah-customer-service-management/page/product/customer-service-management/concept/migration-agent-assist.html
upvoted 2 times
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lolnaman
1 year, 7 months ago
https://docs.servicenow.com/en-US/bundle/utah-platform-user-interface/page/administer/workspace/task/set-up-agent-assist.html
upvoted 1 times
foolishsoul4556
1 year, 6 months ago
this link doesn't work
upvoted 1 times
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...
esllin
1 year, 8 months ago
Selected Answer: E
textbook P152
upvoted 2 times
lolnaman
1 year, 8 months ago
how to get the textbook?
upvoted 1 times
Madhu31
1 year, 8 months ago
Hi, how to get the textbook?
upvoted 1 times
lolnaman
1 year, 7 months ago
https://evantage.gilmoreglobal.com/#/user/registration
upvoted 1 times
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...
...
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som_420
1 year, 11 months ago
Selected Answer: E
correct
upvoted 3 times
...

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