A&D
Servicenow SAM Kurs Lab:
"Software Asset Management related plugins vary in how they can be verified. Plugins that can be activated by the ServiceNow administrator can easily be verified as they display as Active in the plugins list. Plugins activated by ServiceNow need to be verified through alternate steps."
From SAM Product Overview (SAM Plugins) module in SAM Fundamentals:
To utilize SAM these plugins are available for activation:
Activate all Software Asset Management Professional plugins including Software Asset Workspace*
Software Asset Management Professional for Microsoft*
Software Asset Management Professional for Oracle*
Software Asset Management Professional for VMware*
Software Asset Management Professional for IBM*
Software Asset Management Professional for Citrix*
Software Asset Management Professional for Adobe*
Software Asset Management Professional for SAP*
Service Graph Connector for Microsoft SCCM*
Normalization Data Services Client
Normalization Data Services Configuration
Performance Analytics for Software Asset Management
All plugins identified above must be activated by ServiceNow.
if you look at the latest documenation for Vancouver, It says:
To purchase a subscription or load demo data after activation, contact your ServiceNow account manager. Within a few days, the account manager can activate the plugin and load any demo data on the production and non-production instances of your organization.
If you do not have an account manager, decide to delay activation until after your purchase, or want to evaluate the product on a non-production instance at no extra charge, you can use this procedure to submit a plugin activation request through the ServiceNow® Now Support Service Portal.
Therefore D
Activate all Software Asset Management Professional plugins including Software Asset Workspace - Role Required: Admin. This is from servicenow docs. A is the right answer.
SAM Plugins
Plugins are software components that provide specific features and functionalities. Plugins may be enabled in one of the following ways:
1. Activated by default in the base ServiceNow system.
2. Activated by an admin user (not by default) through the ServiceNow Plugin list.
3. Requested from ServiceNow (for plugins with additional licensing requirements).
so the correct answer is A, E
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