C is Correct.
Benefits
As a service provider, provide a contextual service catalog based on the subscribed services.
As a customer, request additional items related to subscribed services.
A is correct.
https://docs.servicenow.com/en-US/bundle/utah-customer-service-management/page/product/customer-service-management/task/create-csm-product-model-items.html
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RahulBhor
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