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Exam CIS-CSM topic 1 question 99 discussion

Actual exam question from ServiceNow's CIS-CSM
Question #: 99
Topic #: 1
[All CIS-CSM Questions]

What are the different resource matching methods on the Matching Rule form? (Choose four.)

  • A. History
  • B. Scripted
  • C. Advanced
  • D. Simple
  • E. Skill
  • F. Selection Criteria
Show Suggested Answer Hide Answer
Suggested Answer: BCDF 🗳️

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Chosen Answer:
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netvision_g
9 months, 2 weeks ago
Selected Answer: BCDF
E-book see 118. https://evantage.gilmoreglobal.com/reader/books/SN-CSMI-T010-PG-E/pageid/117
upvoted 1 times
netvision_g
9 months ago
https://docs.servicenow.com/bundle/washingtondc-customer-service-management/page/product/customer-service-management/task/t_CreateARoutingRule.html
upvoted 2 times
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[Removed]
1 year ago
Selected Answer: BCDF
Answer: B. Scripted C. Advanced D. Simple F. Selection Criteria https://docs.servicenow.com/en-US/bundle/vancouver-customer-service-management/page/product/customer-service-management/task/t_CreateARoutingRule.html
upvoted 2 times
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sephereth
1 year, 1 month ago
Selected Answer: BCDF
Answer: B. Scripted C. Advanced D. Simple F. Selection Criteria Explanation: "The type of resource matching method to use for this rule: Simple, Advanced, Scripted, Selection Criteria." Source: https://docs.servicenow.com/en-US/bundle/tokyo-customer-service-management/page/product/customer-service-management/task/t_CreateARoutingRule.html
upvoted 3 times
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NokoNice
1 year, 1 month ago
https://docs.servicenow.com/en-US/bundle/vancouver-customer-service-management/page/product/customer-service-management/task/t_CreateARoutingRule.html
upvoted 1 times
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NokoNice
1 year, 1 month ago
Selected Answer: BCDF
BCDF is correct
upvoted 2 times
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RahulBhor
1 year, 11 months ago
given answer is correct https://docs.servicenow.com/en-US/bundle/tokyo-customer-service-management/page/product/customer-service-management/task/t_CreateARoutingRule.html
upvoted 2 times
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