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Exam CIS-CSM topic 1 question 131 discussion

Actual exam question from ServiceNow's CIS-CSM
Question #: 131
Topic #: 1
[All CIS-CSM Questions]

When are any changes to the platform considered a customization?

  • A. When they require an implementation spread across all project phases
  • B. If they are NOT applied through the usage of built-in tools on the Now Platform
  • C. When they are solely implemented for a custom application
  • D. When there are business demands for custom functionality that is not offered out-of-the-box
Show Suggested Answer Hide Answer
Suggested Answer: D 🗳️
by RahulBhor at Dec. 8, 2022, 12:41 p.m.

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Prozessfux
1 month, 3 weeks ago
D describes the need of a customization, but does not say that one has been done.. misleading question.
upvoted 1 times
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NokoNice
1 year, 1 month ago
Selected Answer: D
D is correct
upvoted 1 times
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sephereth
1 year, 1 month ago
Selected Answer: D
Explanation: kinda messy to explain read the ServiceNow Configuration vs Customization would indication D. the best fit as any changes to functionaliyt that is not offered out of box is considered a "customization" source: https://www.servicenow.com/community/developer-articles/servicenow-configuration-vs-customization/ta-p/2415251
upvoted 1 times
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Lucky62
1 year, 5 months ago
Selected Answer: D
D correct
upvoted 1 times
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MrBravo
1 year, 8 months ago
I would say B.
upvoted 1 times
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RahulBhor
1 year, 11 months ago
Selected Answer: D
I belive D is best Answer
upvoted 4 times
...

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C (25%)
B (20%)
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