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Exam CIS-CSM topic 1 question 144 discussion

Actual exam question from ServiceNow's CIS-CSM
Question #: 144
Topic #: 1
[All CIS-CSM Questions]

What is a household entity?

  • A. Group of users that usually share a common address and use services as a group
  • B. Group of people that usually share a common address and use services as a group
  • C. Group of customers that usually share a common address and use services as a group
  • D. Group of consumers that usually share a common address and use services as a group
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Suggested Answer: D 🗳️

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RahulBhor
Highly Voted 1 year, 11 months ago
Selected Answer: D
Correct Ans is D https://docs.servicenow.com/en-US/bundle/tokyo-customer-service-management/page/product/customer-service-management/reference/industry-data-model-households.html
upvoted 5 times
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Faizan94
Most Recent 3 months, 1 week ago
D is correct
upvoted 1 times
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netvision_g
9 months, 1 week ago
Selected Answer: D
The household entity represents a group of consumers that usually share a common address and use services as a group.
upvoted 1 times
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sephereth
1 year, 1 month ago
Selected Answer: D
Answer: D. Group of consumers that usually share a common address and use services as a group Explanation: "A household has an address and consumers have their own addresses. These addresses do not need to be the same in order to add a consumer as a member to a household." Source: https://docs.servicenow.com/en-US/bundle/tokyo-customer-service-management/page/product/customer-service-management/reference/industry-data-model-households.html
upvoted 3 times
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NokoNice
1 year, 1 month ago
Selected Answer: D
D is correct
upvoted 3 times
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Lucky62
1 year, 5 months ago
Selected Answer: D
D correct
upvoted 3 times
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RahulBhor
1 year, 11 months ago
Correct Ans is D https://docs.servicenow.com/en-US/bundle/tokyo-customer-service-management/page/product/customer-service-management/reference/industry-data-model-households.html
upvoted 2 times
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C (25%)
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