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Exam CIS-CSM topic 1 question 153 discussion

Actual exam question from ServiceNow's CIS-CSM
Question #: 153
Topic #: 1
[All CIS-CSM Questions]

The self-registration feature enables new customer contacts to submit registration requests from the customer portal. Which role is responsible for creating the unique registration code for each account?

  • A. Customer Service Manager (sn_customerservice_manager)
  • B. System administrator (admin)
  • C. Service organization administrator (sn_customerservice.service_organization_admin)
  • D. Customer admin (sn_customerservice.customer_admin)
Show Suggested Answer Hide Answer
Suggested Answer: B 🗳️

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RahulBhor
Highly Voted 1 year, 11 months ago
Ans Should be B: https://docs.servicenow.com/en-US/bundle/tokyo-customer-service-management/page/product/customer-service-management/concept/c_PortalSelfRegistration.html
upvoted 6 times
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cubixx_th
Highly Voted 1 year, 10 months ago
Selected Answer: B
The System Admin can create a uniquie Registration Code
upvoted 5 times
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netvision_g
Most Recent 9 months ago
Selected Answer: B
https://docs.servicenow.com/bundle/washingtondc-customer-service-management/page/product/customer-service-management/concept/c_PortalSelfRegistration.html
upvoted 1 times
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sephereth
1 year, 1 month ago
Selected Answer: B
Answer: B. System administrator (admin) Explanation: "The administrator creates a unique registration code for each account and stores it in the Registration Code field on the Account form." Source: https://docs.servicenow.com/en-US/bundle/tokyo-customer-service-management/page/product/customer-service-management/concept/c_PortalSelfRegistration.html
upvoted 3 times
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NokoNice
1 year, 1 month ago
Selected Answer: B
B is correct
upvoted 3 times
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Lucky62
1 year, 5 months ago
Selected Answer: B
B correct
upvoted 3 times
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