exam questions

Exam CIS-CSM All Questions

View all questions & answers for the CIS-CSM exam

Exam CIS-CSM topic 1 question 35 discussion

Actual exam question from ServiceNow's CIS-CSM
Question #: 35
Topic #: 1
[All CIS-CSM Questions]

The available case types are: (Choose two.)

  • A. Product Support
  • B. Order
  • C. Product
  • D. Support
Show Suggested Answer Hide Answer
Suggested Answer: BC 🗳️

Comments

Chosen Answer:
This is a voting comment (?). It is better to Upvote an existing comment if you don't have anything to add.
Switch to a voting comment New
RahulBhor
Highly Voted 1 year, 2 months ago
Selected Answer: BC
This should be the correct
upvoted 13 times
...
DamienC
Most Recent 3 months, 3 weeks ago
Selected Answer: C
First answer is C, other is missing. It is PRODUCT and CUSTOM. ORDER is a case type from CSM Demo Data or CSM for Orders, which are unrecommanded : they recommand to use Order Management for CSM instead Source : eBook, pages 47 to 49
upvoted 1 times
...
NokoNice
4 months, 2 weeks ago
Selected Answer: BC
BC Is correct. Product Order Customer
upvoted 3 times
...
123Destiny
5 months, 2 weeks ago
Selected Answer: BC
The case types are: Product, Order, & Custom. Source is CSM fundamentals course organizational structure and case principles "Case and Case Types".
upvoted 2 times
...
EspindolaGomes
7 months, 2 weeks ago
Selected Answer: BC
Only these
upvoted 2 times
...
podep95607
11 months, 3 weeks ago
Selected Answer: BC
BC is correct
upvoted 3 times
...
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.

SaveCancel
Loading ...
exam
Someone Bought Contributor Access for:
SY0-701
London, 1 minute ago