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Exam CIS-CSM topic 1 question 15 discussion

Actual exam question from ServiceNow's CIS-CSM
Question #: 15
Topic #: 1
[All CIS-CSM Questions]

What should be part of the pre-engagement collateral?

  • A. Frequently Asked Questions (FAQ)
  • B. Scoping Guide
  • C. Customer Service roles template
  • D. Stock Keeping Unit (SKU) and pricing sheet
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Suggested Answer: B 🗳️
by RahulBhor at Dec. 8, 2022, 9:56 a.m.

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Chosen Answer:
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RahulBhor
Highly Voted 1 year, 2 months ago
Selected Answer: B
It should be B
upvoted 8 times
...
NokoNice
Most Recent 4 months, 3 weeks ago
Selected Answer: B
B is correct
upvoted 3 times
...
jain25rajesh
9 months, 1 week ago
Selected Answer: B
Scoping guide is the right answer
upvoted 2 times
...
RahulBhor
1 year, 2 months ago
It should be B
upvoted 4 times
...
Community vote distribution
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C (25%)
B (20%)
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