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Exam CSA topic 1 question 269 discussion

Actual exam question from ServiceNow's CSA
Question #: 269
Topic #: 1
[All CSA Questions]

A customer wants to be able to identify and track components of their infrastructure that support their eCommerce service. What ServiceNow products could support this requirement? (Choose three.)

  • A. Asset Management
  • B. Discovery
  • C. Configuration Management (CMDB)
  • D. Service Mapping
  • E. Performance Analytics
Show Suggested Answer Hide Answer
Suggested Answer: BCD 🗳️

Comments

Chosen Answer:
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ALDADI
Highly Voted 1 year, 8 months ago
Selected Answer: BCD
Asset Management is out of scope for CSA.
upvoted 6 times
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adyrip
Most Recent 3 weeks, 1 day ago
Selected Answer: BCD
BCD - Correct. C - correct, CMDB for obvious reasons B- per Washington doc, Discovery scans the network to inventory devices D- per Washington doc, Service Mapping or Top-Down Discovery augments the CDMB with IT relationships and dependencies.
upvoted 1 times
adyrip
3 weeks, 1 day ago
Also, Asset Mgmt is not a SN product.
upvoted 1 times
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al3xunder
8 months ago
Selected Answer: BCD
https://www.servicenow.com/blogs/2023/steps-better-infrastructure-visibility.html#Adopt%20A%20Phased%20Plan%20of%20Attack
upvoted 3 times
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GoldenDisciple2
8 months, 1 week ago
Selected Answer: ABC
ABC makes the most since to me based off of google searches, comments, and ServiceNow documentation.
upvoted 2 times
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GoldBear
9 months, 1 week ago
Selected Answer: ABC
A - Asset Management is the first Application in ServiceNow that I learned about prior to studying for CSA. That is where items are identified. B - Discovery is used to Track Components C - CMDB is the base for the entire system. D - Service Mapping - works hand in hand with Discovery. https://www.servicenow.com/lpwhp/application-context-infastructure.html
upvoted 4 times
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Mihaf92
10 months, 2 weeks ago
it is ABD
upvoted 1 times
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dnbly
1 year ago
Selected Answer: BCD
A is correct in practice but I don't believe it's actually a topic from the CSA course. BCD are correct and definitely covered topics.
upvoted 2 times
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HarisBMRE
1 year, 3 months ago
Selected Answer: ABC
"Their infrastructure" is handled with "Asset Management" "Discovery" can collect the assets CMDB stores the asset information
upvoted 4 times
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it0m_man
1 year, 6 months ago
Selected Answer: BCD
BCD is Correct.
upvoted 3 times
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missmam
1 year, 7 months ago
Selected Answer: BCD
BCD seems more appropriate
upvoted 4 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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