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IT Service Management (ITSM) Implementation On Demand
Module 4.3 Service Catalog - Configuration
Page Catalog Definition
Answer is A
Only managers can manage categories, pag 122 ITSM book (Tokyo):"Managers can edit catalog records, manage categories, and assign editors. They can also create, modify, and publish items within their catalog.
Editors:
Editors can create, modify, and publish items within catalogs they are assigned to.
Manager can only edit, update, and delete catalogs, categories, and catalog items
Owner can only edit, and update catalogs, categories, and catalog items (NO DELETE)
Manager can only edit, update, and delete catalogs, categories, and catalog items
Owner can only edit, and update catalogs, categories, and catalog items (NO DELETE)
D is correct.
Only the users with catalog_amin role are able to delete catalogs!!!
When creating a new catalog (maintain catalog) you find a field "Editors" there you can choose from a list of user with catalog_admin role.
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