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Exam CIS-ITSM topic 1 question 98 discussion

Actual exam question from ServiceNow's CIS-ITSM
Question #: 98
Topic #: 1
[All CIS-ITSM Questions]

What Knowledge base feature can you use to standardize the sections and fonts on a knowledge article?

  • A. Article designer
  • B. Coaching loops
  • C. Templates
  • D. Article layout
Show Suggested Answer Hide Answer
Suggested Answer: C 🗳️
by rex11 at Nov. 25, 2022, 4:30 a.m.

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MarlyB
8 months, 2 weeks ago
Selected Answer: C
The option of creating and modifying article templates is in the Knowledge platform roles matrix.
upvoted 2 times
...
BharatizSNC
9 months, 2 weeks ago
Article Templates provide standards.
upvoted 2 times
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foolishsoul4556
1 year ago
Selected Answer: C
It should be C
upvoted 2 times
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esllin
1 year, 2 months ago
Selected Answer: C
https://docs.servicenow.com/ja-JP/bundle/utah-servicenow-platform/page/product/knowledge-management/concept/knowledge-article-templates.html
upvoted 1 times
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Jaaaimin
1 year, 4 months ago
Selected Answer: C
"Article templates have pre-defined fields structured in a specific order. These templates help create a consistent structure for knowledge articles."
upvoted 3 times
...
rex11
1 year, 5 months ago
should be C
upvoted 2 times
...
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