Welcome to ExamTopics
ExamTopics Logo
- Expert Verified, Online, Free.
exam questions

Exam CSA All Questions

View all questions & answers for the CSA exam

Exam CSA topic 1 question 123 discussion

Actual exam question from ServiceNow's CSA
Question #: 123
Topic #: 1
[All CSA Questions]

On the knowledge base record, which tab would you use to define which users are not able to write articles to the knowledge base?

  • A. Can Contribute
  • B. Cannot Author
  • C. Cannot Contribute
  • D. Cannot Write
  • E. Read Only
Show Suggested Answer Hide Answer
Suggested Answer: C 🗳️

Comments

Chosen Answer:
This is a voting comment (?) , you can switch to a simple comment.
Switch to a voting comment New
AJE68
3 months, 3 weeks ago
Selected Answer: A
There is only a "Can Contrubute" tab on the knowledge base record. So answer A might be the only suitable option.
upvoted 1 times
...
PeterK0
9 months, 3 weeks ago
for some reason in both work and personal development instances i have only can contribute and can read tabs... is there any way to reveal the other options or they are not available since tokyo version ?
upvoted 2 times
...
NunoOSilva
1 year, 3 months ago
Selected Answer: C
User criteria definitions User criteria Result Cannot Contribute Cannot contribute (that is can't create, modify, or retire) knowledge articles within a knowledge base. The Cannot Contribute user criteria is available only for knowledge bases. Can Contribute Can contribute (that is can view, create, modify, or retire) knowledge articles within a knowledge base. The Can Contribute user criteria is available only for knowledge bases. Cannot Read At the knowledge base level, cannot view knowledge articles within a knowledge base. At the knowledge article level, cannot view a knowledge article. Can Read At the knowledge base level, can view knowledge articles within a knowledge base. At the knowledge article level, can view a knowledge article.
upvoted 2 times
...
jQuerin
1 year, 8 months ago
Selected Answer: C
just checked it on my personal instance, C is correct
upvoted 1 times
...
MacGyver4th
1 year, 8 months ago
Selected Answer: C
This explains why the answer is C https://docs.servicenow.com/bundle/utah-servicenow-platform/page/product/knowledge-management/concept/user-access-knowledge.html
upvoted 3 times
...
Spiderman5000
1 year, 10 months ago
Selected Answer: C
"Cannot Contribute" is hidden by default. Configure - Related Lists to show it.
upvoted 1 times
...
saiakhilpalle
1 year, 11 months ago
C is correct
upvoted 1 times
...
4learning2u
1 year, 11 months ago
Selected Answer: C
The correct answer is C Note: If the related lists aren't visible, configure the Knowledge form to display them.
upvoted 1 times
...
zetrooo
1 year, 11 months ago
Its C https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/product/knowledge-management/task/t_SelectUserCriteria.html
upvoted 1 times
...
gottapass1sttry
1 year, 11 months ago
The correct answer is A. Just verified this in two different developer instances.
upvoted 3 times
...
Philippvs
1 year, 11 months ago
Selected Answer: D
https://docs.servicenow.com/bundle/tokyo-customer-service-management/page/product/customer-service-management/task/t_LimitKBAccessToInternalUsers.html
upvoted 2 times
...
Faithye
2 years ago
For this cannot contribute seems right
upvoted 1 times
...
Faithye
2 years ago
Read only!
upvoted 1 times
...
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.

SaveCancel
Loading ...