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Exam CIS-ITSM topic 1 question 38 discussion

Actual exam question from ServiceNow's CIS-ITSM
Question #: 38
Topic #: 1
[All CIS-ITSM Questions]

A change user complains that with the new Preapproved tab, they have to search through many options to find the Reboot Windows Server change. Since they use this change several times per day, it is inconvenient. What should you suggest to make it easier for the change user?

  • A. Use the Pin feature
  • B. Make a Favorite
  • C. Use the keyword search
  • D. Drag the change tile to the Navigation pane
Show Suggested Answer Hide Answer
Suggested Answer: A 🗳️
by CHIRUNGV at Oct. 17, 2022, 12:58 a.m.

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Chosen Answer:
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capripatr
7 months ago
Selected Answer: A
You can only pin, there is the dedicated icon
upvoted 1 times
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Tush6222
7 months, 1 week ago
Selected Answer: A
just checked in PDI, we can pin Change model while creating a new change, but there is no option of create favourite.
upvoted 1 times
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Manny1218
7 months, 1 week ago
Selected Answer: A
IT Service Management (ITSM) Implementation On Demand Module 7.2 Change Management Page: Change Landing Page UI Answer is A (Use the Pin feature)
upvoted 1 times
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kkpellas
9 months ago
Selected Answer: A
You can pin the preapproved change. No option to make favorite.
upvoted 1 times
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be9c2c8
1 year ago
Selected Answer: A
checked in instance, indeed you can pin the model
upvoted 2 times
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sNowReggie
1 year, 3 months ago
Selected Answer: A
Users have the ability to "pin" change request models. p391 Utah
upvoted 3 times
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Viperous
1 year, 6 months ago
Selected Answer: A
Change models use pin. Favorite is for navigation modules.
upvoted 3 times
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NowExam
1 year, 6 months ago
A - p397 ITSM Implementation Tokyo
upvoted 2 times
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WIM_SN
1 year, 7 months ago
Selected Answer: A
The on-demand course lab discusses pinned models
upvoted 2 times
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chatgpt11
1 year, 7 months ago
Selected Answer: A
Page 397 on ITSM Implementation Tokyo, and Tested on PDI, Favorites is for Modules and Applications.
upvoted 3 times
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samtanu
1 year, 8 months ago
A under Preapproved users can pin a particular model
upvoted 1 times
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subhadeep_ghosh
1 year, 8 months ago
Given in page 397 of CIS-ITSM (Tokyo) eBook. NOTE: Favorite is something else - where you save a list in navigation pane, hence B is absolutely wrong answer for this question.
upvoted 3 times
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subhadeep_ghosh
1 year, 8 months ago
Selected Answer: A
In the change management landing page, users can see the Pinned, Models, Preapproved, All tabs - under Preapproved users can pin a particular model or category of changes.
upvoted 1 times
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ahpathak28
1 year, 8 months ago
Selected Answer: B
It's B
upvoted 1 times
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MarlyB
1 year, 8 months ago
Selected Answer: B
Pin for the Change landing page
upvoted 1 times
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brownbear324
1 year, 9 months ago
Selected Answer: B
Per pg 397 in the ebook (Change Landing Page): - Users have the ability to "pin" change request models. - The Pinned tab is unique to the logged in user.
upvoted 2 times
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francat
1 year, 9 months ago
Tokyo ITSM Implementation p.397
upvoted 1 times
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