Connect Chat opens a sidebar and allows you to create new conversations with other ServiceNow users.
Agent Chat is used for real-time communication between agents and users but does not open a sidebar for creating new conversations.
D is correct: The ServiceNow® Conversational Interfaces features enable you to install, manage, and monitor your virtual and live agents to support your users through chat. Agent Chat enables live agents to interact directly with end users through chat and Sidebar enhances the ability for agents and subject matter experts to collaborate. Agent Chat and Sidebar were enhanced and updated in the Utah release.
A voting comment increases the vote count for the chosen answer by one.
Upvoting a comment with a selected answer will also increase the vote count towards that answer by one.
So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.
chicocheco
Highly Voted 1 year, 8 months agoIlovetests
Highly Voted 2 years, 2 months agoArisGk
Most Recent 3 weeks agoee1039c
3 weeks, 5 days agoBlackCarpet
1 month, 2 weeks ago9e0bd16
2 months, 3 weeks agonaab143
7 months, 2 weeks agoMihaf92
1 year, 2 months agoNatusyaZira
1 year, 3 months agotimothy_moore
1 year, 10 months ago