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Exam CSA topic 1 question 155 discussion

Actual exam question from ServiceNow's CSA
Question #: 155
Topic #: 1
[All CSA Questions]

What controls the publishing and retiring process for knowledge articles?

  • A. Approval Policies
  • B. Approval Definitions
  • C. Workflow Designer
  • D. Workflows
  • E. State Lifecycle
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Suggested Answer: D 🗳️
Reference:
https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/knowledge-management/reference/r_KnowledgeWorkflows.html
by RedWater at Oct. 2, 2022, 7:07 p.m.

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GoldBear
3 months, 1 week ago
Selected Answer: D
https://docs.servicenow.com/bundle/utah-servicenow-platform/page/product/knowledge-management/reference/r_KnowledgeWorkflows.html
upvoted 1 times
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Vishy123
1 year, 1 month ago
D is correct answer
upvoted 1 times
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RedWater
1 year, 4 months ago
"The publishing and retirement processes for a knowledge article are controlled by workflows defined for the knowledge base that the article belongs to."
upvoted 3 times
...
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