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Exam CSA topic 1 question 198 discussion

Actual exam question from ServiceNow's CSA
Question #: 198
Topic #: 1
[All CSA Questions]

You have been asked to configure a form so an employee could order tablet and select the standard accessory options to purchase with it. These standard options are: carrying case, screen cleaner, tablet stand, and screen protector. What approach would you take? (Choose three.)

  • A. Create Catalog Item for the Tablet, and add a variable set to the form, for the accessory options.
  • B. Create a Record producer, and on the form, add a check box variable for each accessory option.
  • C. On Shopping Cart configuration, select option lo show the Add Accessories button.
  • D. Create one Catalog item for each: tablet, carrying case, screen cleaner, tablet stand, and screen protector.
  • E. Create Catalog Item for the tablet, and on the form, add a check box variable for each accessory option.
Show Suggested Answer Hide Answer
Suggested Answer: ADE 🗳️
by bagoly at Sept. 19, 2022, 7:36 p.m.

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bagoly
Highly Voted 2 years, 7 months ago
Selected Answer: ADE
Record producer should not be used for ordering catalog items, so I think the correct answer is: A, D, E
upvoted 9 times
ALDADI
2 years, 5 months ago
Are you sure? I think it is A,B,E
upvoted 2 times
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connal308876
Most Recent 8 months, 3 weeks ago
Honestly, E is the only answer needed.
upvoted 1 times
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f5003a6
1 year, 1 month ago
Selected Answer: ADE
It's A, D and E
upvoted 1 times
CatalinaaSB
10 months ago
Hello, i can see you are the last person that commented here. Did you take the certification ? because many of the examples are not with the correct answers... Thanks in advance
upvoted 3 times
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dnbly
1 year, 9 months ago
Selected Answer: ADE
ADE is about as correct as this can get in the absence of Order Guide as an option.
upvoted 1 times
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PappyFox
2 years ago
Selected Answer: ADE
ADE for moisture
upvoted 2 times
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evoken
2 years, 2 months ago
What in the world. You would create an order guide. All answers are wrong
upvoted 4 times
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Ibeauo
2 years, 3 months ago
Selected Answer: ADE
Option B should not be chosen in any case, because a 'Record Producer' is defined as following: 'A record producer is a specific type of catalog item that allows end users to create task-based records, such as incident records, from the service catalog. The look and feel of a record producer is similar to that of a catalog item. But the record producer generates a task record such as incident, instead of a requested item.' So I would vote for ADE
upvoted 2 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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