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Actual exam question from ServiceNow's CAD
Question #: 2
Topic #: 1
[All CAD Questions]

Which of the following are configured in an Email Notification? a) Who will receive the notification. b) What content will be in the notification. c) When to send the notification. d) How to send the notification.

  • A. a, b and c
  • B. a, b, and d
  • C. b, c and d
  • D. a, c and d
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Suggested Answer: A 🗳️

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D_Ogi
9 months, 2 weeks ago
I think all a, b, c and d are valid. "d" is valid answer as we define how we send the notification: by "how" I mean it's content type, to include or not a push notification as well as SMS and to choose to make a it a part of digest.
upvoted 1 times
dnbly
4 days, 5 hours ago
d isn't applicable because they already told you the notification type in the question i.e. email. Push and SMS are also notification types (i.e. "how"). One notification (template) can have multiple types but it's redundant to say "this email notification is sent via email" because by definition you can't have an email sent via another method. d would only be applicable if the question stated "notification" or "template".
upvoted 1 times
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Lord_Korvus
1 year, 1 month ago
Selected Answer: A
Answer a
upvoted 1 times
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MagdaGrs
1 year, 2 months ago
Selected Answer: A
Who, What, When
upvoted 4 times
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Bob_Loblaw
1 year, 10 months ago
Selected Answer: A
Answer A
upvoted 3 times
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som_420
2 years, 1 month ago
Correct
upvoted 1 times
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C (25%)
B (20%)
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