Answer is A. Operator is a choice list based on the field type. For example: is, is not, is one of, greater than, is different, is empty string, on, after, starts with etc
Its A - Operator . See - https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/use/common-ui-elements/concept/c_ConditionBuilder.html
Answer is "A". Even the "correct" answer linked document states Operator (not Operation).
Operator: a choice list based on the field type. For example, in the Incident [incident] table, the greater than operator does not apply to the Active field but it does apply to the Priority field.
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