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Exam CSA topic 1 question 122 discussion

Actual exam question from ServiceNow's CSA
Question #: 122
Topic #: 1
[All CSA Questions]

Which collaboration tool is available from the banner, using the bubble icon?

  • A. Now Messenger
  • B. Agent Chat
  • C. Connect Chat
  • D. Collaborate Now
  • E. Live Feed
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Suggested Answer: C 🗳️
by Markster at June 2, 2022, 5:18 p.m.

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Highly Voted 5 months ago
In Next Experience it is now called sidebar discussions. But on older versions, yeah, it would be connect chat
upvoted 6 times
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CB528
Most Recent 4 months, 1 week ago
its called sidebar in Utah release
upvoted 4 times
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Markster
1 year, 8 months ago
Important: Connect is not supported in Next Experience. If you turn on Next Experience, Connect functionality will no longer work. See Next Experience. https://docs.servicenow.com/en-US/bundle/sandiego-servicenow-platform/page/use/collaboration/concept/c_Connect.html
upvoted 4 times
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